Izdelava spletne strani in trgovine | Spletne-Strani.com

Technical Remote Support for your Website or Online Store

When do you need it?

Quick problem resolution without delays

We resolve website or online store issues immediately – through remote access, without waiting and without on-site visits.

Support for content and functionality management

We help you with adding products, editing content, configuring payments or connections – whenever you need assistance.

Secure and with your consent

We access through a protected system, always with your permission, and leave everything in a state that allows you to continue working.

An extension of your team

Remote support functions as internal support for your company – for technical tasks that you don't want to (or cannot) handle yourself.

Remote support for websites and online stores

Reliable remote support for website and online store owners – for technical issues, updates, and ongoing adjustments without on-site visits.

Innovative thinking. Perfect execution.

Experience

Years of experience supporting all known systems – across various industries and projects.

Expertise

Support is provided by experienced professionals who understand the operation of web platforms, plugins, and business logic of online sales.

Trust

Every intervention is documented, access is organized transparently, and all changes are clearly communicated.

Support

We remain available after the intervention – for clarifications, additional adjustments, and ongoing technical support.

FROM QUESTION TO ANSWER

Our expert temporarily connects to your website or online store and helps you with specific issues or tasks.

Adding products, design fixes, error resolution, plugin configuration, updates, SEO, translations, and more.

By arrangement, we can be available the same day – often within one hour, depending on complexity.

No – we only access with your permission, under your supervision, without long-term or permanent access.

No – we use a simple and secure connection system, often within your existing CMS or hosting.

Support is charged as agreed – one-time, in packages, or by the hour, depending on the nature of service and your needs.

Testimonials from those who know us best

Budo Shop

Andrej

I commend the quick responsiveness in managing and resolving issues with the online store.

CAMP MENINA

Urša

I’ve been working with you for a long time, and I can say that you’re great. I value speed, responsiveness, and personal approach the most – Uroš always ensures that everything is taken care of, whatever I need. He always responds and finds a solution. We’re already happy to recommend you further – and we would do it again! 😊

Verdev Driving School

Tanja

We have been collaborating with infoSlovenija for quite some time now, and we can only say the best about the team.
They helped us set up our website and are always available whenever something needs to be added or changed on the site, or just for good advice.
Communication with the team is simple, and they are always ready to help with both advice and actions. We like their simplicity, professionalism, responsiveness, and willingness to solve complications, as issues are really quickly resolved.
Cooperation with them has been very good from the very beginning, and we are happy to recommend their services to others who need quality, professional, and up-to-date assistance in setting up or maintaining their website.